Competence is the enemy of change!

Communicate in a respectful manner – don't just tell your team members what you want, but explain to them why.

The right word may be effective, but no word was ever as effective as a rightly timed pause.

The single biggest problem in communication is the illusion that it has taken place.

Many ideas grow better when transplanted into another mind than the one where they sprang up.

The most important thing in communication is to hear what isn’t being said.

In teamwork, silence isn't golden, it's deadly.

Every act of communication is a miracle of translation.

It is not the voice that commands the story; it is the ear.

Practice like it's competition and compete like it's another day on the practice court.

You can’t fake creativity, competence, or sexual arousal.

Never attribute to malevolence what is merely due to incompetence

Practice is related to competence and qualification and includes cognitive, affective, personal and social factors

I am, as I’ve said, merely competent. But in an age of incompetence, that makes me extraordinary.

No human being will work hard at anything unless they believe that they are working for competence.

There's a lot more to competence than a law degree and a modicum of courtroom skill.

Thirty percent of coaching is tactics, 70% social competence.

Success demands a high level of logistical and organizational competence.

Competence is no longer a scarce commodity