A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. - Customer Quotes

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.

Customer Quotes

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Customers who love you will market for you more powerfully than you can possibly market yourself.

Customers who love you will market for you more powerfully than you can possibly market yourself.

Customer service, they say, is dead. Actually, it isn’t. It’s just hiding behind a call centre in Manila.

Customer service, they say, is dead. Actually, it isn’t. It’s just hiding behind a call centre in Manila.

Service, in short, is not what you do, but who you are.

Service, in short, is not what you do, but who you are.

Unless you have a vision, you haven’t begun to do the practice that makes you great.

Unless you have a vision, you haven’t begun to do the practice that makes you great.

Know what your customers want most and what your company does best. Focus on where those two meet.

Know what your customers want most and what your company does best. Focus on where those two meet.

The aim is to get someone to want to buy quickly. Without thinking too much about it.

The aim is to get someone to want to buy quickly. Without thinking too much about it.

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