Our mandatory training continues and is in addition to the discreet use of security advisors and armored cars when circumstances warrant.

Our mandatory training continues and is in addition to the discreet use of security advisors and armored cars when circumstances warrant.

Jim Walton

People may refuse our love or reject our message, but they are defenseless against our prayers.

People may refuse our love or reject our message, but they are defenseless against our prayers.

The greatest tragedy is not death, but life without purpose.

The greatest tragedy is not death, but life without purpose.

I believe our editorial decisions reflected our constant desire to make sure that we fully cover and analyze any issue and give our viewers all the information they need.

I believe our editorial decisions reflected our constant desire to make sure that we fully cover and analyze any issue and give our viewers all the information they need.

I can't think of a time that the U.S. government asked us or instructed us not to report or air something.

I can't think of a time that the U.S. government asked us or instructed us not to report or air something.

In Iraq, embedding allows us to put reporters in situations that would otherwise be too dangerous for them.

In Iraq, embedding allows us to put reporters in situations that would otherwise be too dangerous for them.

At CNN, our view is that good journalism equals good business.

At CNN, our view is that good journalism equals good business.

Oil development in the arctic wildlife refuge makes as much sense as chopping down the giant redwoods for firewood.

Oil development in the arctic wildlife refuge makes as much sense as chopping down the giant redwoods for firewood.

Our embedded reporters during the war agreed to guidelines established by the military.

Our embedded reporters during the war agreed to guidelines established by the military.

We are pleased by the decision. The free flow of information is vital for a free society.

We are pleased by the decision. The free flow of information is vital for a free society.

I think we need to be careful how we answer that question,

I think we need to be careful how we answer that question,

Since I arrived at CNN, it has grown into one of the largest and most trusted news organizations in the world.

Since I arrived at CNN, it has grown into one of the largest and most trusted news organizations in the world.

CNN can still afford 36 bureaus around the world.

CNN can still afford 36 bureaus around the world.

Celebrate your successes. Find some humor in your failures.

Celebrate your successes. Find some humor in your failures.

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.

Job security lasts only as long as the customer is satisfied. Nobody owes anybody else living.

Job security lasts only as long as the customer is satisfied. Nobody owes anybody else living.

Focus on something the customer wants, and then deliver it.

Focus on something the customer wants, and then deliver it.

The secret of successful retailing is to give your customers what they want.

The secret of successful retailing is to give your customers what they want.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.