Expectations are a form of first-class truth: If people believe it, it’s true.

I’m a big believer that as much as possible, and there’s obviously political limitations, freedom of migration is a good thing.

I believe that if you show people the problems and you show them the solutions they will be moved to act.

Your most unhappy customers are your greatest source of learning.

Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.

We all need people who will give us feedback. That’s how we improve.

If GM had kept up with technology like the computer industry has, we would all be driving $25 cars that got 1,000 MPG.

I’m a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they’re interested in.

As we look ahead into the next century, leaders will be those who empower others.

I believe in innovation and that the way you get innovation is you fund research and you learn the basic facts.

I really had a lot of dreams when I was a kid, and I think a great deal of that grew out of the fact that I had a chance to read a lot.

Everyone needs a coach. It doesn’t matter whether you’re a basketball player, a tennis player, a gymnast or a bridge player.

This is a fantastic time to be entering the business world, because business is going to change more in the next 10 years than it has in the last 50.

The general idea of the rich helping the poor, I think, is important.

Our success has really been based on partnerships from the very beginning.

Until we’re educating every kid in a fantastic way, until ever inner city is cleaned up, there is no shortage of things to do.

If you think your teacher is tough, wait until you get a boss. He doesn’t have tenure.

I do think this next century, hopefully, will be about a more global view. Where you don’t just think, ‘Yes, my country is doing well,’ but you think about the world at large.

If I’d had some set idea of a finish line, don’t you think I would have crossed it years ago?