Your most unhappy customers are your greatest source of learning.

Success is a lousy teacher. It seduces smart people into thinking they can’t lose.

It’s fine to celebrate success, but it is more important to heed the lessons of failure.

We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don’t let yourself be lulled into inaction.

Television is not real life. In real life people actually have to leave the coffee shop and go to jobs.

Life is not divided into semesters. You don’t get summers off, and very few employers are interested in helping you. Find yourself.

If you can’t make it good, at least make it look good.

Of my mental cycles, I devote maybe 10% to business thinking. Business isn’t that complicated.

I’m a big believer that as much as possible, and there’s obviously political limitations, freedom of migration is a good thing.

I believe that if you show people the problems and you show them the solutions they will be moved to act.

Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.

We all need people who will give us feedback. That’s how we improve.

If GM had kept up with technology like the computer industry has, we would all be driving $25 cars that got 1,000 MPG.

I’m a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they’re interested in.