Author: Jeff Bezos
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Romantic Happy New Year Messages
Happy New Year Wishes
Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
Your brand is what people say about you when you're not in the room
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.
The Net is pretty cool, but the physical world is the best medium ever.
Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.
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