The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. - Jeff Bezos quotes

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

Author: Jeff Bezos

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What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.

What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.

Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.

Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.

Your brand is what people say about you when you're not in the room

Your brand is what people say about you when you're not in the room

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.

The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.

The Net is pretty cool, but the physical world is the best medium ever.

The Net is pretty cool, but the physical world is the best medium ever.

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