Alice Walton Quotes, Status, and Thoughts

Do it. Try it. Fix it.

High expectations are the key to everything.

Expenses should never exceed one percent of our purchases.

To succeed in this world, you have to change all the time.

When all else fails, put on a costume and sing a silly song.

Most everything I’ve done I’ve copied from somebody else.

I was asked what I thought about the recession. I thought about it and decided not to take part.

Take the best out of everything and adapt it to your needs.

Commit to your business. Believe in it more than anybody else.

Individuals don’t win in business, teams do.

Appreciate everything your associates do for the business.

There’s a lot more business out there in small-town America than I ever dreamed of.

I not only knew I wanted to go into retailing, but I also knew I wanted to go into business for myself.

Lose your smile and lose your customers.

If you don’t listen to your customers, someone else will.

The way management treats their associates is exactly how the associates will then treat the customers.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.

The secret of successful retailing is to give your customers what they want.

Focus on something the customer wants, and then deliver it.

Job security lasts only as long as the customer is satisfied. Nobody owes anybody else living.

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.

Celebrate your successes. Find some humor in your failures.