Leaders don't create followers, they create more leaders.
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
Management is about arranging and telling. Leadership is about nurturing and enhancing.
What gets measured gets done.
Excellence comes from human beings doing things of value that customers find memorable.
The thing that keeps a business ahead of the competition is excellence in execution.
The best leaders are the best notetakers, best askers, and best learners.
Celebrate what you want to see more of.
If a window of opportunity appears, don't pull down the shade.
Don't 'tolerate' mistakes. Embrace them!
One percent improvement in 1,000 things is better than a 1,000% improvement in one thing.
The simple act of paying positive attention to people has a great deal to do with productivity.
Innovation comes only from readily and seamlessly sharing information rather than hoarding it.
TRUST, not technology, is the issue of the decade.
There is no such thing as an insignificant improvement.
How do you achieve excellence?...Stop doing non-excellent stuff!
Remember my mantra: distinct... or extinct.
Never, ever rest on your laurels. Today's laurels are tomorrow's compost.
Progress is mostly the product of rogues.
The formula for success: under promise and over deliver.
You have to stand out if you want to move up.
You can't live life without an eraser.
Listen while you can, so that you can lead when you must.
OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.
Test fast, fail fast, adjust fast.
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