The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.
I think that much of the advice given to young men about saving money is wrong. I never saved a cent until I was forty years old. I invested in myself - in study, in mastering my tools, in preparation. Many a man who is putting a few dollars a week into the bank would do much better to put it into himself.
A lot of people complain about yesterday. We have no power to change yesterday. But this very day, 30 years later, is what we can control and decide. Change yourself, take baby steps, and stay determined for ten years. I thank the times of change and everyone’s complaints. Because when everyone is complaining, that is your chance, an opportunity. It’s only in times of change that someone can be clear of what he has and wants, and what he needs to give up.